Us with you: the concept of providing a technical support service, as we interpret it, is based on a specific goal – to work alongside the technical service department within your company.
Efficiency, dynamism and professionalism are the characteristics that distinguish the operators who dedicate themselves to finding solutions for any mechanical or electrical issues that you encounter.
When appropriate, we provide telephone support for diagnosing the fault (or presumed fault), whereas in other cases, we carry out a direct inspection at your facility.
Finally, to prevent machine downtime or to increase the performance standards of your machine, we provide a specific mechanical and electrical-electronic check-up service on request. A screening report identifies the criticalities of the machine, as well as providing a number of suggestion for overcoming these.